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Medical Claim
Submission Guidelines

Step-by-Step Guide
Eligibility Check
Review your insurance policy documents for covered services and exclusions. Verify your current policy status and effective dates. Check for any waiting periods or pre-authorization requirements for specific treatments. Understand your deductible, co-payment, and out-of-pocket maximums.
Gathering Documents
Obtain detailed medical bills from your healthcare provider. Collect all relevant diagnostic reports and lab results.
Secure referral letters or prescriptions, if required by your plan. Keep a copy of your insurance card and any personal identification.
Online Submission
Log in to your Health Claims Navigator account.
Navigate to the "Submit a Claim" section. Fill in all required fields accurately, including patient and provider details.
Upload scanned copies of all your supporting documents clearly. Review your submission for accuracy before finalization.
Claim Status Tracking
Review your insurance policy documents for covered services and exclusions. Verify your current policy status and effective dates. Check for any waiting periods or pre-authorization requirements for specific treatments. Understand your deductible, co-payment, and out-of-pocket maximums.