Follow these simple steps to report an accident quickly and get the support you need from us.
Accident Procedures:
Your Step-by-Step Guide
Step-by-Step Guide
Secure the Scene & Ensure Safety
Step 1First and foremost, ensure your safety and the safety of others. Move to a safe location if possible, and set up warning signals if on a road. This prevents further injury.
Contact Emergency Services
Step 2Immediately call 911 if anyone is injured or if the situation is dangerous, and report the accident. Provide clear and concise information about the accident location and nature.
Gather Information
Step 3Collect details from all parties involved, including names, contact information, insurance details, and vehicle information. Take photos of the scene, damages, and injuries if safe to do so.
Seek Medical Attention
Step 4If you or anyone involved is injured, please seek immediate medical attention. Prioritize safety by visiting the nearest hospital or medical provider, even for injuries that may seem minor. Ensuring proper medical care early can prevent complications.
Notify Your Insurance Provider
Step 5Report the accident to your motor insurance provider as soon as possible, ideally within 24-48 hours. Provide them with all collected information and details of your situation.
Follow-Up on Claim Submission
Step 6Submit all necessary documentation, including police reports and any other relevant paperwork, to your insurance provider. Keep copies for your records and track the claim status.